Here is a guide on how to shop online on Denny's website:
STEP 1: Log in to your account on the DENNY website. If you don't have an account, you can choose to Register as a member and enter the required information.
STEP 2: After logging in to your account, you can start browsing products and begin shopping.
For Freesize accessories: For most accessories at DENNY, they will be freesize, so you can choose the color without worrying about the size of each product.
For clothing items with specific sizes: Apart from accessories, other fashion clothing products have their own sizes, so after choosing the desired color, you should select the size that fits your body.
STEP 3: If you are unsure about the size or are indecisive about which size would be suitable for you, you can click on the Size Guide provided by DENNY. This will bring up the Size Selection screen.
In the size selection table, adjust the height and weight sliders according to your body measurements, then click the "Find Size" button. The screen will suggest the appropriate clothing size based on your preferences. In addition to height and weight, you can also choose the fit and looseness of the clothing based on your fashion preferences.
Based on the information you provide, DENNY will suggest two suitable sizes along with the selected size ratios based on DENNY's survey. This will help you reference the correct size.
STEP 4: After successfully selecting the size, the screen will return to the product page. Go to the Shopping Cart to check your products.
STEP 5: Payment
Select the Shipping method.
Choose the Payment method and follow the instructions if paying by card.
STEP 6: Enter the Shipping Address information and Confirm.
STEP 7: After completing the process, the screen will display a notification of a successful purchase.
To conveniently track the status of your order, you should save the Order ID. Go back to the homepage, select Order Tracking, and enter the Order ID to track your order.
2. Some notes when shopping at DENNY:
For products purchased in-store:
DENNY does not offer refunds for purchased products.
DENNY accepts returns for products with manufacturing defects.
Manufacturing defects include color fading, material defects, sewing defects, design defects, etc., that do not meet the product's description and standards.
Refunds for defective products are made to the customer's bank account.
DENNY covers 100% of the return costs.
For products purchased online:
DENNY does not offer refunds for purchased products.
DENNY accepts returns for products with manufacturing defects.
Manufacturing defects include color fading, material defects, sewing defects, design defects, etc., that do not meet the product's description and standards.
Refunds for defective products are made to the customer's bank account.
